Hakata-Geidokoro WANOKA (hereinafter referred to as "our store") recognizes the importance of personal information obtained from customers and considers its protection to be the basis of our business activities and one of our most important management issues.
In order to provide you with safe, secure, and reliable services, we have established the following basic policies, which we ensure are thoroughly communicated to all employees and are in compliance with.
1. Basic Policy
- We comply with the Personal Information Protection Act and other related laws and regulations. We also have internal company regulations regarding personal information protection (hereinafter referred to as "Company Regulations"), which we implement and maintain, while striving for continuous improvement.
- We will establish a management system for protecting personal information, and will make our company regulations known to our officers and employees, striving to ensure thorough compliance.
- We will handle personal information within the scope of the purpose of use that is clearly stated to the customer. Furthermore, we will not disclose or provide personal information provided by customers to third parties unless we have the customer's consent or there is a legitimate reason to do so.
- We will keep personal information accurate and up-to-date, and will strive to prevent unauthorized access to personal information, as well as the leakage, loss, or damage of personal information, and will continually improve and correct information security.
- We will respond sincerely and promptly to customer inquiries regarding personal information and requests for disclosure, etc.
Established on February 2, 2026
Hakata-Geidokoro WANOKA
KATURAKO WATANABE
2. Purpose of use
When we receive personal information from our customers, we will clearly state the purpose of use of the personal information in advance and use it within the scope of that purpose. If it becomes necessary to use your personal information beyond the scope of the purpose of use clearly stated in advance, we will notify you of this and use it only after obtaining your consent. The purposes of use of personal information held by our company are as follows.
- Personal information about you
- Contracts with customers, etc.
- Sending information about services, events, etc.
- Providing customer support.
- Responding to inquiries and consultations.
- Conducting questionnaire surveys, monitoring, etc.
- Performance of a contract.
3. Appropriate acquisition of personal information
We will acquire personal information through lawful and fair means.
4. Provision of personal information
- We will not disclose or provide your personal information to third parties except in the following cases.
- When there is customer consent.
- When required by law.
- When it is necessary to protect a person's life, body, or property, and obtaining the customer's consent is difficult.
- When the handling of personal information is outsourced to the extent necessary to achieve the purpose of use.
- When business succession occurs due to a merger, company split, business transfer, or other reason.
- Notwithstanding I above, when it is deemed appropriate for our affiliated companies to provide services to customers or respond to inquiries, etc., we may provide customers' addresses, names, telephone numbers, etc. to such affiliated companies. In such cases, customers may request that we stop providing personal information to such affiliated companies.
5. Inquiries regarding personal information
For inquiries regarding the disclosure, correction, deletion, etc. of your personal information, please contact us using the inquiry form.
6. Other matters
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